Privacy Policy

Last updated: August 26, 2026

At De lo’ mio & Co., we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit DeLoMioCo.com, make a purchase, contact us, subscribe to our communications, or otherwise interact with our online store.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Products you purchase or view
  • Shopping cart activity
  • Customer-service communications
  • Device and browser information
  • IP address
  • Information about how you interact with our website
  • Marketing and communication preferences

When you make a purchase, payment information is processed through the payment services available through our Shopify store.

Shopify may also collect device, browser, network, IP-address, purchase, and browsing information when customers interact with Shopify-powered stores.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Arrange production and shipping
  • Process payments
  • Provide order confirmations and tracking information
  • Communicate with you about your purchase
  • Provide customer service
  • Handle returns, refunds, damaged-product claims, or other order issues
  • Deliver or provide access to digital products
  • Detect and prevent fraud or unauthorized transactions
  • Maintain and improve our website
  • Understand how visitors use our store
  • Personalize your shopping experience
  • Send marketing communications when permitted
  • Comply with applicable legal obligations

We only use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.

3. Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce infrastructure we use to operate our website, process transactions, and provide our online shopping experience.

When you visit or purchase from a Shopify-powered store, Shopify may process personal information on behalf of the merchant. Shopify explains that merchants determine how and why customer information is used, while Shopify processes certain customer information in connection with providing its services.

You can learn more from Shopify's Privacy Policy.

4. Production, Fulfillment & Service Providers

We work with third-party companies that help us operate our business.

These may include providers that assist with:

  • Product production and printing
  • Order fulfillment
  • Shipping and delivery
  • Payment processing
  • Website hosting
  • Analytics
  • Email communications
  • Customer service
  • Fraud prevention
  • Digital product delivery
  • Advertising and marketing

We may provide these service providers with information reasonably necessary for them to perform services on our behalf.

For example, a fulfillment provider may need your name, shipping address, and order information to manufacture and deliver your purchase.

Shopify similarly notes that merchants frequently use third-party apps, payment gateways, sales channels, shipping providers, and other services to operate their businesses.

5. Cookies & Similar Technologies

Our website may use cookies, pixels, and similar technologies.

These technologies may help us:

  • Keep the website functioning properly
  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand website traffic and performance
  • Measure how customers interact with our store
  • Prevent fraud
  • Improve the shopping experience
  • Measure marketing and advertising performance

Depending on your location and our store settings, you may be given options to consent to or manage certain uses of cookies and similar technologies.

Shopify provides merchants with customer-privacy controls, including cookie consent and data-sharing opt-out features for applicable regions.

6. Advertising & Analytics

We may use analytics and advertising services to understand how customers interact with our website and to measure or improve our marketing.

Depending on the services enabled on our store, information about your interactions with our website may be used to measure advertising effectiveness or provide more relevant advertising.

Where required, these technologies are subject to applicable consent and privacy choices.

If available in your location, you can use the Your Privacy Choices page on our website to manage certain data-sharing preferences.

7. Email Marketing

If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you information about:

  • New products
  • Collections
  • Promotions
  • Special offers
  • Brand updates

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our marketing emails.

You may still receive transactional communications related to orders you've placed with us.

8. Digital Products

When you purchase a digital product, we may process your name, email address, order information, and other information necessary to provide access to your purchase and assist with customer service.

If a digital product uses a third-party platform such as Canva, your use of that third-party service is also subject to that provider's own privacy practices and terms.

9. When We May Share Personal Information

We may share personal information when reasonably necessary with service providers that help us operate our business, fulfill orders, process payments, deliver purchases, analyze website activity, provide customer service, or conduct marketing.

We may also disclose information when necessary to:

  • Comply with applicable laws
  • Respond to valid legal requests
  • Protect our rights or property
  • Prevent or investigate fraud
  • Protect customers or others
  • Complete a business transaction such as a merger, acquisition, or sale where applicable

We do not disclose personal information merely for unrelated purposes without an appropriate basis.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete and maintain transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with tax, accounting, legal, and regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Security

We take reasonable measures designed to protect personal information.

Our store is powered by Shopify, which maintains security measures for its ecommerce services. Shopify states that its services comply with applicable Payment Card Industry Data Security Standards (PCI DSS) for relevant payment information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain a copy of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Opt out of certain uses or sharing of personal information where applicable
  • Appeal certain privacy-request decisions where applicable

These rights vary depending on applicable law and may be subject to exceptions.

Shopify also provides privacy controls for certain customer data requests and advertising-related choices.

13. Your Privacy Choices

Where applicable, customers may use our Your Privacy Choices page to manage certain data-sharing or privacy preferences.

This is particularly relevant to certain U.S. state privacy laws and advertising-related data practices.

Your Privacy Choices complements this Privacy Policy—it does not replace it.

14. Children's Privacy

Our website and products are not directed toward children for the purpose of collecting their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the request.

15. International Visitors

If you access our website from outside the United States, your personal information may be processed in countries other than the country where you live.

Different countries may have different privacy and data-protection laws.

Shopify operates internationally and provides additional information regarding international data processing and transfers in its privacy documentation.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, legal requirements, or other operational reasons.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us through our Contact Us page.

De lo’ mio & Co.
Website: delomioco.com